The Quality Assurance Process: Roles, Methods & Tools

Without QA, more serious disadvantages arise, such as product bugs and the market’s dissatisfaction or rejection of the product. Quality assurance can lead to cost reductions stemming from the prevention of product defects. If a product is shipped to customers and a defect is discovered, an organization incurs cost in customer support, such as receiving the defect report and troubleshooting.

Software quality assurance professionals will manage, track, and assess the entire process, from cradle to grave, through a set, standardized process. In theory, this helps identify hiccups in the design process, to enable improvement actions which can make the process more streamlined in the future. QA in software development should not be confused with software testing. While also critically important, and usually a major part of the QA process, it usually concentrates on simply identifying defects and errors in the software.

What are the principles of software quality assurance?

Partial or full QA team outsourcing reduces QA implementation expenses. Yet, an in-house QA manager has to be skilled in creating a QA process from scratch or planning and introducing necessary improvements to the existing QA process. In addition, a QA manager should establish an effective communication with an outsourced team to ensure swift and easy cooperation. ScienceSoft’s QA consultants are ready to help you design a pragmatic QA and software testing strategy, a detailed action plan and calculate QA process setup costs.

In addition, the program may be subjected to heavy usage or load situations for software product failure testing. The organization must specify process-related goals and determine the processes required to produce a high-quality product. Despite the differences between quality assurance and quality control, there is still a lot of common ground between the two concepts. Unlike quality assurance, this procedure doesn’t focus on the steps to build a product but rather on the «end products» themselves and the result.

Software Quality Assurance Techniques

Let’s seal the deal by listing some of its most significant advantages. According to a Capgemini survey, 44% of IT workers consider testing a critical activity for ensuring project quality output. This demonstrates that, while testing is necessary, it is only one component of the quality assurance process. We focus on Quality Assurance due to its significant role in business productivity. Poor software quality costs US organisations more than $2.41 trillion, according to the 2022 CISQ Report. These costs result from production issues such as corrective maintenance, wasted work, failed projects, and so on.

software development quality assurance process

The test plan is derived from the software requirements specification (SRS), product description, or use case documents. It serves as a road map for the entire project and is normally prepared by the test manager or test lead. Acceptance testing enables the development team to get actual feedback from potential users to iron out any usability concerns. It also further reduces the risk of major bugs slipping through into production.

Design

Founded in 1989, ScienceSoft is a global IT consulting, software development, and QA company headquartered in McKinney, TX, with a corporate presence in the Gulf Cooperation Council and Europe. Relying on our 34-year experience in software testing and 21-year experience in QA consulting, we help our clients establish effective quality assurance processes and improve the quality of software. Being ISO and ISO 9001 certified, ScienceSoft guarantees the security of customers’ data and the high quality of the delivered services. If you need to establish an effective QA process, contact us for more detailed information. We’ve discussed some general concepts regarding quality assurance, but let’s focus on software development. Software quality assurance is QA in programming and software testing is the equivalent of quality control.

  • This also includes project management, as various individuals need to be managed when performing QA tests.
  • Thus, the importance of software quality assurance cannot be underestimated.
  • Quality assurance is a proactive procedure that begins before the development process.
  • The SQA team is responsible for defining which policies, standards and procedures the project team should follow during the software development.

We perform audits to assess the software development activities against defined standards in order to see the gap and act accordingly. At the end of the audit, the definition of problems and required corrective actions are reported to project stakeholders. Some organizations rely on QA specialists to write and maintain automated tests, while some decide to have dedicated quality assurance automation (QAA) specialists. Regardless of whether your company uses a waterfall model, V-model, or agile software development framework such as scrum or kanban, the overall scope of QA activities is rather similar.

Who is in Charge of SQA?

These are unscripted, skill-based tests that combine learning, test design, and test execution. QA tests the app without any specific scenario and user flows, often just clicking through the whole app in somewhat random order. The most significant disadvantage is how time-consuming testing can be when writing and maintaining an ever-growing repository of test cases. QA specialists play a critical role when the exact details are defined and designed. Quality assurance includes ensuring the analysis group is built adequately and consists of the right people from the onset. QA specialists do whatever they can to ensure no crucial element is missing.

software development quality assurance process

Management must be willing to implement process changes and to work together to support the QA system and establish standards for quality. Software development methodologies have developed over time that rely on SQA, such as Waterfall, Agile and Scrum. This is a well-respected quality assurance philosophy that strives for nearly perfect products or services. Walkthroughs are peer reviews where the developer guides development team members through the product. Members then raise queries, suggest alternatives, and make comments about possible errors, standard violations, or any possible issues.

Benefits of Deployment Automation

Before we talk about Quality Assurance in software development life cycle, let us be aware of what are the stages involved in it and what is the role of QA in it. Software development life cycle (SDLC) starts with requirements gathering wherein the project managers or developers collect the information about the clients’ specific business requirements. This first stage is followed by mockups, design, development, testing and maintenance. cloud quality assurance QA team is involved in each and every stage of SDLC and does parallel monitoring to ensure that the system runs smoothly without any anomalies. There are dozens of testing types, each dedicated to other areas of the software development process. There are stress tests that determine if the app or website can handle colossal traffic – automated systems create fake requests in significant amounts to see if the software won’t crush.

software development quality assurance process

Once all of the fixes have been changed, and all planned tests have been executed, it is time to prepare the test closure document. This document is a summary of all the tests performed during the software development life cycle. They should integrate procedures needed to cope with the changes that are bound to crop up during any software development process.

Quality control

They are usually performed at the end of the process to find out what was done well and what could be better. It may be used to find the weak points of the whole process and learn how to improve them in the future. Reach out to even more customers with a high-quality web application. The test incident report document is prepared when defects are encountered during the test execution process. It contains information such as the status, severity, cause, and description of the incident. It needs to be comprehensive and accurate to ensure that defects are properly detected.

Identified Bugs and Issues

But, test-driven development is also used as a different approach to producing the highest quality code in the shortest amount of time. A test fails if a piece of testing equipment is missing at the start. Therefore, it is essential to wait until all tools necessary for testing are available. Continuously testing a product to discover if it breaks or fails is known as failure testing.

They will change the environments to see what happens, for example, load, security, stress, and usability tests. Now that you understand what the QA process looks like, let’s now talk about all the different test types that can be used in software testing. Yes, there are a lot of them, but don’t worry, you’ll soon be able to navigate between them. Of course, the QA testing process varies slightly in different companies.

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